Reference

pinjam100 Legal Terms For Your Account

pinjam100 Legal terms set out how your account, wallet records and lobby access are handled before you open an account.

Account termsPrivacy choicesPayment recordsLocal-law access
pinjam100 pinjam100 Legal Terms For Your Account
CONTACT ROUTES

Legal Help When Account Status Stalls

A clear contact path matters when a Legal question affects your account or wallet status.

Account policy desk Use the in-account support channel for questions about Legal terms, phone verification, account closure…
Wallet record check For DANA, OVO, GoPay or QRIS questions, send the payment reference and time shown…
Access clarification If Legal terms affect your lobby access, tell us whether you are using a…
DATA HANDLING

How Our Legal Process Handles Records

We treat Legal questions as account matters, not as public discussions. Our process links a request to your verified account details, the relevant payment reference and the device…

Account data

We use the account details you provide, including your verified phone contact, to administer access and respond to Legal requests.

Payment evidence

A DANA, OVO, GoPay or QRIS reference helps us trace a payment record without asking for your wallet password.

Cookies

Cookies and similar browser data can support account continuity, security prompts and language or device preferences.

Account security

We expect you to protect your password and verified phone access.

Record retention

We retain account, support and payment records for the period needed to administer the account, resolve disputes and meet applicable…

Policy changes

When a Legal term changes, we publish the updated wording in the relevant policy area and may show a notice…

Legal Answers Before You Open An Account

These Legal answers address the points we hear before an account is opened or a wallet record is checked. They cover access, personal data, payment evidence, policy changes and contact routes for Indonesian account holders. If your situation is not covered, use the in-account support channel and quote the relevant notice.

pinjam100 Legal covers account creation, phone verification, access conditions, payment records, privacy choices, cookies, account security, policy changes and closure requests. It also explains how to contact us when a Legal term affects your account or a wallet transaction.

No. Account and lobby eligibility depends on local law. Where local law permits, you can follow the account path and complete phone verification. The notice shown on your account is the practical reference for your current access, including when you connect from Denpasar.

We may need the account details used for registration, your verified phone contact and records connected to a policy request. For a payment question, provide the reference and time rather than a password. We use the details to identify and answer the specific request.

Yes. Send a correction request through the signed-in support channel and identify the field you believe is wrong. We may ask you to complete an account check before changing it, particularly when the requested change could affect phone verification or payment records.

DANA and QRIS references are used to match a payment record with the correct account and status. Share the receipt reference and time when asking for help. Do not send a wallet password or full security code through the support channel.

You can request closure through the account support route. We may first confirm your identity and resolve any pending account or payment record connected to the request. Certain records may remain for the period required to handle disputes or applicable legal duties.

Check the policy notice shown during account access, then contact the signed-in support channel if the wording is unclear. Include the policy heading and date displayed on screen. We can explain the account step, while access remains where local law permits.